Frequently Asked Questions

Site Construction Near Completion

So glad you stopped by.  Feel free to stay as long as you like. We hope that you will pardon our dust as we put the final touches to our new home.  We have many keepsake products being added daily to our product store and invite you to visit our tributes gallery.  We are making daily additions to our site, so check in often. Please contact us or call 303.810.1135 if you are having any difficulty finding a keepsake or need guidance in placing an order.  We are happy to assist you with any questions that you may have.

1. After I order a keepsake memorial, what happens then?

Once you have completed your order, we receive an e-mail notifying us.  We will send you a e-mail confirmation of the order request being received and to follow up with you about the order details and be available to answer any additional questions that you may have.

2.  If I order an ash or fur keepsake, how do I get the materials to you?

When your order is received we immediately send a collection kit to you in the mail so you can send to us the ash or fur for the order.  Once your kit is returned to us in the mail, we contact you and verify your keepsake choices.  We will then begin the design process for your order.